Tip #2
KNOW YOUR ADDRESS AND/OR PHONE NUMBER SO I DON'T HAVE TO WAIT FOR YOU TO FIGURE IT OUT!!!!
This is particularly annoying. Especially if you (the customer) have been sitting on hold. Do you mean to tell me that during that few minutes of crappy music, you couldn't figure out what the HELL you were calling about? Then I get on the line, you tell me your whole freakin' life story, and then I finally get a word in and ask me your address and you're like.... "Uh..... uh..... I dunno, I just moved here"..... Ok, if you are calling for some sort of residential service, this is the only thing you REALLY need to know. We don't care about your dog. We don't really give a rats ass about your kids. We may pretend, but that's only in the event that our bosses are listening. And giving us some bullshit sob story doesn't really matter, either. Save that for your appearance on Dr. Phil!
This is particularly annoying. Especially if you (the customer) have been sitting on hold. Do you mean to tell me that during that few minutes of crappy music, you couldn't figure out what the HELL you were calling about? Then I get on the line, you tell me your whole freakin' life story, and then I finally get a word in and ask me your address and you're like.... "Uh..... uh..... I dunno, I just moved here"..... Ok, if you are calling for some sort of residential service, this is the only thing you REALLY need to know. We don't care about your dog. We don't really give a rats ass about your kids. We may pretend, but that's only in the event that our bosses are listening. And giving us some bullshit sob story doesn't really matter, either. Save that for your appearance on Dr. Phil!
posted by Daisy_Girl at 12:17 AM
1 Comments:
No Shit, would you order a pizza and not know where it will be delivered? These people are also the retards that sound as if they were just woke up and handed the phone with us on the other end. I've even had people call that didn't know if they live in a house or apartment! REMEMBER ALWAYS PEOPLE speak on the phone as you would in person. Think of us as the smartest, biggest, meanest motherfucker you've ever met. That way you will avoid looking stupid or even worse assuming that I am.
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